PASARIBU, Vera Asihna Riris; RAJAGUKGUK, Jonson; SITORUS, Sunday Ade. Enhancing Public Service Quality in Medan City through E-Government Initiatives: The Role of Acceptability and Work Efficiency . ARRUS Journal of Social Sciences and Humanities, [S. l.], v. 6, n. 3, p. 492–506, 2026. DOI: 10.35877/soshum4940. Disponível em: https://jpabdimas.idjournal.eu/index.php/soshum/article/view/4940. Acesso em: 24 jul. 2026.